At Naveen Publications, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our services. By accessing or using our website and services, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you place an order, register on our website, subscribe to communications, or contact us for support. This information may include personal details such as your name, billing and shipping address, email address, and phone number. In order to process payments and complete transactions, we may also collect billing-related information such as credit or debit card details, which are handled securely through authorized payment gateways. Additionally, we collect transaction-related information, including purchase history and product preferences, to better serve you.
In addition to the information you provide directly, certain data is collected automatically when you visit our website. This may include device-related information such as your IP address, browser type, operating system, and other technical identifiers. We also gather usage-related information, including the pages you visit, the time spent on our website, referring URLs, and interaction patterns, which help us understand how our website is used and how we can improve it.
How We Use Your Information
The personal information collected by us is used strictly for legitimate business purposes. Primarily, it is used to process, confirm, and fulfill your orders, including payment processing, shipping, and delivery. Your information also allows us to provide effective customer support by responding to queries, resolving issues, and offering assistance related to your purchases or account.
With your consent, we may use your contact information to send marketing communications such as promotional emails, updates about new publications, offers, or important announcements. Additionally, we analyze usage data and transaction patterns to improve our products, services, website functionality, and overall customer experience.
Consent
By providing your personal information to us, you consent to the collection, use, and disclosure of such information in accordance with this Privacy Policy. If you choose to withdraw your consent or request deletion or modification of your personal data, you may do so by contacting us using the details provided below. Requests related to consent withdrawal will be processed in accordance with applicable laws and regulations.
We respect your privacy and do not sell, rent, or trade your personal information to third parties. Your personal data may be disclosed only when required by law, legal process, or governmental request, or if such disclosure is necessary to enforce our Terms of Service, protect our legal rights, prevent fraud, or ensure the safety of our users and operations.
Payment Processing
All payment transactions on our website are securely processed through ICICI, a trusted third-party payment gateway. ICICI adheres to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure secure handling of card and payment information. ICICI does not store your complete card details on its servers. Payment-related data is encrypted during the transaction process and is retained only for the duration necessary to complete your purchase. Once the transaction is completed, such information is not stored by us.
Third-Party Services
We may engage third-party service providers to assist in operating our business and delivering services to you, such as payment processing, order fulfillment, logistics, analytics, or communication services. These third parties are granted access to personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of such information. Each third-party service provider operates under its own privacy policy, and we encourage you to review their policies to understand how your data is handled by them.
Security of Information
We take reasonable and appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. These measures include administrative, technical, and physical safeguards aligned with industry standards. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, improve website performance, and remember user preferences. Cookies are small data files stored on your device that help us recognize returning users and customize content accordingly. You may choose to disable cookies through your browser settings; however, doing so may limit the functionality and usability of certain features on our website.
Age of Consent
By using this website, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority and allow a minor dependent to use this website, you represent that you have given consent for such use and accept responsibility for their activities on the site.
Changes to This Privacy Policy
We reserve the right to update, modify, or replace this Privacy Policy at any time without prior notice. Any changes or clarifications will become effective immediately upon being posted on the website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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